Our Leadership TeamSincere People.
Mr. Glenn has more than 30 years of progressively responsible experience directing all the activities of the company and is responsible for all it revenues. Larry has led the companies through start-up, survival, turnaround and growth modes. Mr. Glenn has been an owner and CEO of WestWorld since 1997.
- Operations 50%
- Client Services 30%
- Finance 20%
Jaclyn Glenn Mann
Jaclyn was a co-founder of WestWorld and involved in the overall guidance of the company. Mrs. Mann has used her understanding of both corporate governance and business policy to assist the company with long-term strategic planning. Jaclyn additionally assists with the Quality certifications.
- Finance 25%
- Corporate Governace 50%
- Human Resources Administration 25%
You saw our “page” on customer support. What makes customer service “good” also depends heavily upon what specific things a particular customer may hold valuable or their expectations from what industry competitors do.
One thing we know—-it must be TIMELY.
We told you we were forward thinking and problem solvers. You simply can’t be those without being…
(of a product, idea, etc.) featuring new methods; advanced and original.
(of a person) introducing new ideas; original and creative in thinking.
“an innovative thinker”
We are in the business of providing advanced technology. We also use advanced technology to repair old technology.
You know by now that we think about emerging technology. We see the technological convergence of different systems evolving towards similar goals. Convergence brings previously separate technologies such as voice (and telephony features), data (and productivity applications) and video together so that they share resources and interact with each other, creating new efficiencies.
That is really the point—we use advanced technology to become more efficient.
That’s our business…communication! We believe our company’s success depends in large part on how well employees communicate —with each other as well as with our customers.
We make that a daily priority– it’s not new, but we use the 7 Cs and ask ourselves the questions. According to the 7 Cs, communication needs to be:
Learn from the top thought leaders in the industry.