Repair- High Quality - Fast TurnaroundProviding quality services to the Telecom Industry for over a decade.
Quality Repair and Refurbishment Services
WestWorld offers repair and refurbishment services for current generation equipment still being installed today, equipment just coming out of warranty, and legacy equipment still in use.
We repair wireline, wireless, transport, data outside plant and test equipment. We repair product lines by manufactures such as ADC/Pairgain, AFC/Tellabs, Alcatel Lucent, AT&T, CAC, Calix, Cisco, Conklin, Fujitsu, Go Digital, Lorain/Marconi, Nortel, PCP, Telecom Solutions, Tyco, Valere and more…
WestWorld is operating in compliance with the Telecom industry’s TL-9000 Quality System, and expects certification this year. We guarantee our quality with some of the longest warranties in the industry.
We also offer our customers Maintenance Agreements and an Emergency Advanced Replacement Service. Just give us a call. We will expedite a certified functionally tested unit to you through the carrier of your choice. No more calling several brokers, no more “un-certified” product from their inventories.
Our repair staff averages over 20 years each in telecommunications repair experience. They work in a first class repair center equipped with the latest in electronic repair technology, and regularly receive training on the latest testing and rework technologies and techniques.
We are equipped and staffed to provide an in-house turnaround time that averages 5 business days, which makes us one of the best in the industry.
Frequently Asked Questions
How do I get started?
Just give us a call or send us an email. We’ll just ask you a few questions to set you up in our system. That’s it.
What’s your turnaround time like?
Although each system is a bit different, on average we can complete your repair in a week or less.
What terms do you offer, and what forms of payment do you accept?
Most Telcos will qualify for NET 30 terms. A company check works the best.
Who pays for freight?
Typically, you pay to send in your repair. We will pay the ground freight back. If you require expedited freight services, you will be invoiced for that or use your account.
What is your warranty period?
Our standard warranty to Telcos is one year. We can offer you longer warranty services based on your requirement.